Frequently Asked Questions
If your local distributor cannot resolve support issues, free email support is provided by TQSolutions Ltd..
Contact us at: info@tqsolutions.net
For customers purchasing complete validation systems, installation, configuration and training is recommended and usually required.
For customers with general data acquisition applications the Beginners Guide may suffice. Email support is provided free.
There are a range of price options for TQSoft™ depending on the application requirements.
Please contact info@tqsolutions.net for a quote or a discussion of your requirements.
TQSoft requires Windows 7 or Windows 10.
TQSoft™ will work with a number of data acquisition products ranging from the Validator 2000 and high end Fluke products for pharmaceutical validation, to much lower cost hardware.
TQSoft™ is a set of software tools designed and developed according to GAMP guidelines, for data acquisition applications.
Specifically TQSoft™ specializes in thermal qualification (hence TQ), but it can be used for general data acquisition both discrete and continuous.
TQSolutions Ltd. has a number of distributors.
If you wish to speak to a distributor closest to your location, please contact us at: info@tqsolutions.net
Many thermal qualification and validation tools and procedures require adherence to various government agency guidelines and regulations (FDA, GAMP, 21CFRpart11, EN554, EN285, HTM2010, HTM2030). TQSoft™ has been designed to meet and be configurable for these requirements.
TQSoft™ also has a number of features of immense benefit for high accuracy temperature measurement, such as drivers for a variety of calibration equipment, and automated calibration functions and reports that allow measurements calibrated to national standards.