Frequently Asked Questions
If your local distributor cannot resolve support issues, free email support is provided by TQSolutions Ltd..
Contact us at: info@tqsolutions.net
For customers purchasing complete validation systems, installation, configuration and training is recommended and usually required.
For customers with general data acquisition applications the Beginners Guide may suffice. Email support is provided free.
There are a range of price options for TQSoft™ depending on the application requirements.
Please contact info@tqsolutions.net for a quote or a discussion of your requirements.
TQSoft version 9 will run under requires Windows 10 or Windows 11.
TQSoft versions 7/8 will run under Windows 10 but in Win 11 LAN communications with loggers will not work.
TQSoft™ will work with a number of data acquisition products ranging from the Validator 2000 and high end Fluke products for pharmaceutical validation, to much lower cost hardware.
TQSoft™ is a set of software tools designed and developed according to GAMP guidelines, for data acquisition applications.
Specifically TQSoft™ specializes in thermal qualification (hence TQ), but it can be used for general data acquisition both discrete and continuous.
TQSolutions Ltd. has a number of distributors.
If you wish to speak to a distributor closest to your location, please contact us at: info@tqsolutions.net
Many thermal qualification and validation tools and procedures require adherence to various government agency guidelines and regulations (FDA, GAMP, 21CFRpart11, EN554, EN285, HTM2010, HTM2030). TQSoft™ has been designed to meet and be configurable for these requirements.
TQSoft™ also has a number of features of immense benefit for high accuracy temperature measurement, such as drivers for a variety of calibration equipment, and automated calibration functions and reports that allow measurements calibrated to national standards.
Used together with the TQSoft™ validation software tools for calibration, calibration checking, programming, downloading, analysis and reporting, the MadgeTech solution presents an extremely effective, accurate and cutting edge solution for a range of thermal validation applications.
The HiTemp150 temperature data loggers can be supplied with a 24” (61cm) flexible silicone rubber enclosed cable with 4” (10.16cm) penetration style stainless steel probe and 316 stainless steel body.
Connect multiple loggers to PC using multiple IFC400’s, limited by only USB expansion capability or number of IFC400’s available